Terms & Conditions

1. Agreement to Terms

By accessing and using the Cluston website ("Site"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use of Our Service

You agree to use our service only for purposes that are legal, proper, and in accordance with these Terms and any applicable laws or regulations.

You agree not to:

• Use the site in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use of the site
• Use the site to transmit any false or misleading information
• Impersonate or attempt to impersonate Cluston or any employee or representative
• Interfere with the security features of the site

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms.

You are responsible for safeguarding your password and for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Orders and Purchases

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud or unauthorized transactions.

Pricing

All prices are in Bangladesh Taka (BDT) and are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to confirm your order at the correct price or cancel it.

Payment

We accept various payment methods, including cash on delivery and online payment through our secure payment gateway. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

5. Shipping and Delivery

We aim to deliver your orders within the estimated delivery time. However, delivery times are estimates and not guaranteed. We are not liable for any delays caused by circumstances beyond our control.

Risk of loss and title for all products purchased pass to you upon delivery to the shipping carrier. Please refer to our Shipping Policy for more detailed information.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 7 days of delivery for a refund or exchange, subject to our Returns Policy. Please refer to our Returns Policy for complete details.

7. Intellectual Property

The Site and its entire contents, features, and functionality are owned by Cluston and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit for any commercial purposes any portion of the Site without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Cluston shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Indemnification

You agree to defend, indemnify, and hold harmless Cluston and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Site after any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms, please contact us: